Support
A real person answers.
Rakolto is built by a small team, which means when you write to support you are writing to the people who wrote the code. We answer within one business day, usually much sooner.
Email us
The fastest way to reach us, and it goes straight to the people who build Rakolto - not a queue.
Email supportRead the guides
Every part of Rakolto, one page each, with a short video and the steps written out.
How to use the app
Open the guidesRead the FAQ
Where documents go, what your borrowers have to do, what happens if you cancel, and how we compare to Floify.
Most questions, answered
Open the FAQTalk to a person
Want a walkthrough before you commit, or help getting your first loan set up? Email us and we will find a time that works.
Already using Rakolto?
Your loans, contacts and reminder settings all live in the dashboard.
Go to your dashboard